Service

Pre sales service

● Professional consultation, on-site mapping, measurement, and customization services.

● Office space floor plan, configuration consultation and suggestions. Free computer-aided drawing design.

● Arrange customers to visit the production workshop and exhibition hall display. If conditions permit, we can arrange to visit the customer's site. Provide product information, pictures, color plates, and provide special product information required by engineering supporting customers.

● Strictly follow the customer's order requirements to purchase materials, produce, and deliver on time.

 ● Professional installers assemble around the clock in accordance with standard operating manuals and drawings to ensure on-time and quality completion. In special circumstances, other products can be used as temporary substitutes free of charge.

● After assembly, on-site cleaning and product use and maintenance instructions are provided.

● Provide comprehensive and detailed professional technical consulting services in the furniture industry to guide customers to use and maintain furniture correctly.

● Dedicated personnel answer and accept customer complaint calls, provide timely feedback to customers, respond efficiently and quickly, and provide customers with practical solutions.

● Dedicated personnel track improvement results, make regular telephone returns, prepare customer files, and establish good customer relationships.

● During the product warranty period, all product quality issues of our company are subject to free repair services.